1. General Terms

By accessing or purchasing from HouseOfHackneyUSA.com, you agree to these legally binding terms.

2. Order Acceptance

  • All orders are subject to product availability
  • We reserve the right to cancel any order
  • Order confirmation ≠ order acceptance

3. Pricing & Payment

  • Prices in USD (exclusive of taxes/duties unless noted)
  • Payment must clear before order processing
  • Accepted methods: Credit/debit cards, PayPal, Shop Pay

4. Shipping & Delivery

  • Delivery times are estimates only
  • Risk transfers to buyer upon delivery
  • International duties: Customer’s responsibility

5. Returns & Refunds

  • 30-day return policy applies (see Returns Policy)
  • Custom/made-to-order items: Final sale
  • Refunds issued to original payment method

6. Intellectual Property

All content (designs, patterns, text, imagery) is owned by House of Hackney and protected under copyright law.

7. Prohibited Use

You may not:

  • Resell products commercially without authorization
  • Use automated systems to extract data
  • Misrepresent product information

8. Limitation of Liability

HouseOfHackneyUSA.com is not liable for:

  • Indirect/consequential damages
  • Product misuse or alterations
  • Third-party service failures

9. Dispute Resolution

  • Governed by New York state law
  • Disputes resolved through arbitration
  • Class action waivers apply

10. Policy Changes

We may update these terms at any time. Continued use constitutes acceptance.

11. Contact

For questions: